Privacy Policy

Privacy Statement

Musthavex has improved our Terms and Conditions and Privacy Policy to make it easier for you to understand what data we collect and what it's used for. By purchasing from Musthavex , you agree to the following terms and conditions. Please read them carefully.
What Personal Data We Collect
Depending on the products and services you use, we collect different kinds of personal data from or about you.
Data you provide: We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you Contact Us, use our online help or online chat tool.
Data about payments: If you make a purchase, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping, and contact details.
Data about use of our services and products: When you visit our websites, we may collect data about the type of device you use, your device's unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device's approximate location to allow us to improve our products and services.
How We Use Your Personal Data
We process your personal information to operate, provide, and improve Musthavex offerings to our customers. These purposes include:
Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
Provide, troubleshoot, and improve. We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of our products and services.
Recommendations and personalisation. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience with Musthavex .
Comply with legal obligations. In certain cases, we have a legal obligation to collect and process your personal information.
Communicate with you. We use your personal information to communicate with you in relation to Musthavex products and services via different channels (e.g., by phone, email, chat).
Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. To serve you interest-based ads, we use information such as your interactions with Musthavex sites, content, products or services. We do not use personally identifiable information such as name or e-mail to serve interest-based ads. As is common in the advertising industry, we use cookies, pixels, and other technologies (collectively, "cookies"), which enable us to understand the effectiveness of the interest-based ads we show you by measuring what ads are clicked or viewed, and to provide you with more useful and relevant ads. For example, if we know what ads are shown to your browser we can be careful not to show the same ads repeatedly.
Fraud Prevention and Credit Risks. We process personal information to prevent and detect fraud and abuse in order to protect the security of our customers, and Musthavex , and others. We may also use scoring methods to assess and manage credit risks.
Purposes for which we seek your consent. We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.
How Do We Protect Your Personal Data
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
How Long Do We Keep Your Personal Data
We keep your personal information to enable your continued use of Musthavex , for as long as it is required in order to fulfil the relevant purposes described in this Privacy Policy, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevancy of products and content we recommend.
Email Address
When you give us your email address, or send us email correspondence, we retain your email address. We do not share our email lists with third parties for marketing purposes. We use email addresses to communicate with you regarding your orders and other matters regarding transactions between us or your customer relationship with us. We retain information provided by all of our customers, such as registration information, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) and contact information (e.g., name, address, phone number).
Cookies Policy
Musthavex places small packets of data, known as cookies, onto customers’ computers and mobile devices.
This is a standard practice all online businesses adhere to.Cookies are an integral part of assisting Musthavex in providing a high quality online shopping experience to all customers.
With cookies enabled, Musthavex can determine the buying and browsing behavior of all customers. By browsing Musthavex , customers consent to the placement of cookies on their computer.
Customers are able to disable cookies if they want personally from their browser.
Disclosure of Personal Data
We make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers. Personal data will only be shared by us with these companies in order to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.
Service Providers
We share personal data with companies that provide services on our behalf, such as website hosting, email services, marketing, sponsoring of sweepstakes, contests, and other promotions, auditing, fulfilling customer orders, data analytics, providing customer service, and conducting customer research and satisfaction surveys. These companies are obligated to protect your data and may be located wherever we operate.

INTERACTION WITH THIRD PARTY PRODUCTS

This privacy policy does not apply to the practices of companies that we do not own or control, or third party services you interact with. We are not responsible for the privacy practices or the content of these third party services. Accordingly, we encourage you to review the conditions of each Third Party Service that you choose to use or interact with.

SECURITY

The security of your Personal Data is important to us. All data transferred on our site is encrypted with TLS and complies with strict security standards. Payment information is transferred in a secure manner to our payment providers. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the confidentiality of your personal data. If you have any questions or security concerns, please contact us.

CHILDREN PRIVACY

Our services are not intended for children under the minimum age for providing consent in the jurisdiction they reside in (such as 16 in certain countries in the EU; “Legal Age”), and we do not knowingly obtain personal information from children under the Legal Age without parental consent. If we learn that we have collected such information, we will delete it as quickly as possible. If you are aware of any personal information in our possession which may relate to children under the Legal Age, please contact us.