What Personal Data We Collect
Depending on the products and services you use, we collect different kinds of personal data from or about you.
Data you provide: We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you Contact Us, use our online help or online chat tool.
Data about payments: If you make a purchase, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping, and contact details.
Data about use of our services and products: When you visit our websites, we may collect data about the type of device you use, your device's unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device's approximate location to allow us to improve our products and services.
How We Use Your Personal Data
We process your personal information to operate, provide, and improve Musthavex offerings to our customers. These purposes include:
Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
Provide, troubleshoot, and improve. We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of our products and services.
Recommendations and personalisation. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience with Musthavex .
Comply with legal obligations. In certain cases, we have a legal obligation to collect and process your personal information.
Communicate with you. We use your personal information to communicate with you in relation to Musthavex products and services via different channels (e.g., by phone, email, chat).
Fraud Prevention and Credit Risks. We process personal information to prevent and detect fraud and abuse in order to protect the security of our customers, and Musthavex , and others. We may also use scoring methods to assess and manage credit risks.
Purposes for which we seek your consent. We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.
How Do We Protect Your Personal Data
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
How Long Do We Keep Your Personal Data
When you give us your email address, or send us email correspondence, we retain your email address. We do not share our email lists with third parties for marketing purposes. We use email addresses to communicate with you regarding your orders and other matters regarding transactions between us or your customer relationship with us. We retain information provided by all of our customers, such as registration information, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) and contact information (e.g., name, address, phone number).
Musthavex places small packets of data, known as cookies, onto customers’ computers and mobile devices.
This is a standard practice all online businesses adhere to.Cookies are an integral part of assisting Musthavex in providing a high quality online shopping experience to all customers.
With cookies enabled, Musthavex can determine the buying and browsing behavior of all customers. By browsing Musthavex , customers consent to the placement of cookies on their computer.
Customers are able to disable cookies if they want personally from their browser.
Disclosure of Personal Data
We make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers. Personal data will only be shared by us with these companies in order to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.
We share personal data with companies that provide services on our behalf, such as website hosting, email services, marketing, sponsoring of sweepstakes, contests, and other promotions, auditing, fulfilling customer orders, data analytics, providing customer service, and conducting customer research and satisfaction surveys. These companies are obligated to protect your data and may be located wherever we operate.